Privacy Policy

Who processes your data

Cloudfence operates through the following companies:

These companies process data according to their involvement in handling inquiries and in the business relationship. For questions and to exercise your rights, contact contato@cloudfence.eu.

What data we collect

We collect the information provided in the form: name, work email, company, headquarters country, interest and partner status. Phone number, estimated device and people counts, and message are optional.

IP addresses, browser information and technical records related to website operation and security may also be processed.

Required fields are identified in the form. Without this information, submission cannot be completed. Do not include passwords or sensitive personal data in your message.

Why we use your data

We use data to respond to inquiries, understand requirements, prepare proposals, assess partnerships and prevent abuse.

Depending on applicable law, processing relies on requested pre-contractual steps, legitimate interests in handling business inquiries and maintaining security, compliance with legal obligations, or consent where required.

Submitting the form does not subscribe visitors to marketing campaigns. Additional purposes will be disclosed separately, with specific authorization where necessary.

Who we share data with

Authorized teams and providers of hosting, infrastructure, security, communications and inquiry management may access data to the extent necessary for their respective functions.

Handling inquiries may involve Cloudfence companies and providers located in other countries. International transfers are subject to the requirements and protection mechanisms set out in applicable law. Information about recipients, countries involved and safeguards used can be requested through the privacy contact.

Security and website features

We use technical and organizational measures, including secure connections, access controls and protection against automated submissions.

These features may process technical information necessary for security. Where non-essential cookies or trackers are used, their purposes and management options will be disclosed, with consent requested where required.

How long we retain data

We retain data for as long as necessary to handle the inquiry or resulting negotiations.

Once this purpose ends, data must be deleted or anonymized unless retention is necessary to meet legal obligations or exercise legal rights. If a contract is concluded, retention periods associated with the contract and relevant legislation also apply.

Your rights and how to contact us

Under applicable law, you may request confirmation of processing, access, correction, updating, erasure, restriction or portability, object to processing, and withdraw consent or authorization previously given.

To exercise these rights, email contato@cloudfence.eu with the subject “Privacy and data protection”, stating your name, a means of reply and the request you wish to make.

We will request only the information necessary to verify your identity and handle the request within legal deadlines. Withdrawal of consent does not affect the lawfulness of earlier processing.

You may also lodge a complaint with the competent data protection authority under applicable law, including the CNPD in Portugal and the ANPD in Brazil.

Policy updates

This policy may be updated on this page. Material changes will be communicated by the means required by law, with renewed authorization where necessary.