Wazuh support and maintenance
Expert assistance to maintain your operational foundation and support its evolution.
Wazuh support and maintenance subscription
Wazuh maintained.
CloudMDR included.
A subscription to support the continuity of your Wazuh operation, with CloudMDR included. Count on Cloudfence for integration, alert and maintenance support within the agreed scope.
CloudMDR included in the subscriptionA unified view for your team’s operation.
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Cloudfence
Cloudfence
Integrations and alerts
Support for tool connections and the alerts that guide your internal team’s work.
Playbooks and responsibilities
Guidelines for checks, actions and escalations in scenarios agreed with the customer.
Choose who operates.
Your IT, security or SOC team can run operations with Cloudfence’s support. The Cloudfence SOC is optional. Integrations, support routines and responsibilities are defined in the subscription scope.
For existing Wazuh users
Your Wazuh foundation.
Your choice of operation.
Count on CloudMDR and expert support to connect your foundation, tools and alerts. Choose to operate with your own team or engage the Cloudfence SOC.
Your team runs the operation
With or without an internal SOC, your IT or security team handles alerts and follows playbooks. Cloudfence supports Wazuh, integrations and alert maintenance.
You rely on the Cloudfence SOC
Our SOC takes on the agreed monitoring and incident-handling scope, with AI-assisted experts and MDR services.
Frequently asked questions
Before you get started.
Do I need the Cloudfence SOC to use the platform?
No. The Wazuh support and maintenance subscription includes CloudMDR and can support your IT, security or internal SOC team. Cloudfence supports Wazuh, integrations and alerts within scope; your team retains operational control.
What changes in the Wazuh support offering?
The offering is a Wazuh support and maintenance subscription with CloudMDR included. It provides ongoing technical assistance and defines support for integrations, alerts and playbooks for the customer’s operation.